Home Warranty Statements

Warranty Statements

Warranty Statements

July 15, 2021 13:26

A.C. Lighting Inc. has a detailed Terms & Conditions document you can review and follow. In addition to this document, you can find out more information about the Warranty Statements of the brands we carry below. 

Click here for A.C. Lighting Inc. Terms & Conditions

Warranty Quick Reference Chart for A.C. Lighting Inc. Suppliers

Brand
Product Model or Series
Parts Warranty
Labor Warranty
Pandemic Extension

(for Chroma-Q in North America)

Link to Warranty Statement
Chroma-Q
Chroma-Q Inspire Family 3 years 3 years Not Applicable

Chroma-Q Warranty Statement

Chroma-Q LED Fixtures (excluding Inspire Family) 2 years 2 years Additional nine (9) months*
Chroma-Q Vista family 2 years 2 years Additional nine (9) months*
Chroma-Q Jands StageCL 2 years 2 years  

*Please note: During the COVID-19 pandemic, Chroma-Q North America (through A.C. Lighting Inc.) will honour the Chroma-Q warranty for an additional nine (9) months on products that are currently under warranty. This extension is effective from March 1 through December 31, 2020. (Please note the Inspire Series is not included in this extension.) See Warranty Statement for complete details. I.e. If on March 1, 2020, your product had a one-year warranty left, with the added 9 months, your warranty now expires on December 1, 2021.

**Please note: Additional Chroma-Q Warranty available for purchase, upon request.

PROLIGHTS
PROLIGHTS LED Fixtures 3 years 3 years   PROLIGHTS Warranty Statement
Moving Fixtures 2 years 2 years  
Luminex Network Intelligence
Luminex GigaCore, LumiNode, LumiSplit 2 years 2 years Additional one (1) year if registered with Luminex (see below) Luminex Warranty Statement
A Note about Luminex's Warranty:

Luminex understands that Warranty remains an important cost for all users even for the most reliable products. For this reason, the Luminex Management Team decided to offer a 3rd year of warranty to each end-user who registers their Luminex products through the Luminex website.  

All Luminex products are covered by a standard 2-year warranty. Based on the serial number and a copy of the invoice, end-users will be granted a 3rd year of warranty free of charge when they register their product online. This is valid for all Luminex products. 

Once the user has completed the registration process, an automated e-mail will be sent to them confirming their product has been approved and is now covered by an extra year of warranty.  

Registration Link: https://www.luminex.be/support-2/product-registration/
Avenger
Avenger Details coming soon       Avenger Warranty Statement
Manfrotto
Manfrotto  Details coming soon       Manfrotto Warranty Statement
Follow-Me
Follow-Me Software 30 days from delivery     Follow-Me Hardware Warranty Statement
Hardware 1 year    
LumenRadio
LumenRadio All products 1 year     LumenRadio Warranty Statement
Prolyte
Prolyte (Area Four Industries) All products 1 year from date of shipment     Prolyte Warranty Statement