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Service & Support

Service & Support

October 8, 2019 08:16

Our service department, based in Toronto, is certified to repair products from many manufacturers.

During office hours, technical support is available for Chroma-Q, Vista by Chroma-Q, PROLIGHTS, Luminex, LumenRadio, Follow-Me, and Prolyte by calling (416) 255-9494 or emailing techsupport@aclighting.com.

Emergency after-hours technical support is available 24 hours a day by phone or e-mail. The contact numbers are listed below. 

Product Ranges  Contact Name / Title Phone Number  Emergency Out of Hours 
All Brands Chris McHardy (Technical Services Manager) 1-416-255-9494 x 1110  
All Brands + Chroma-Q  Jeff Purdy (Senior Electronic Technician) 1-416-255-9494 x 1156  
Chroma-Q, Vista by Chroma-Q, PROLIGHTS, Luminex, LumenRadio, Prolyte  Ben Coleman (Senior Tech Support Specialist) 1-416-255-9494 x 1169 1-518-832-3465
Vista Support If you are looking for Vista by Chroma-Q support, please visit www.VistaByChromaQ.com or submit a direct support request using this web form