Chroma-Q Warranty Statement

*Please note: During the COVID-19 pandemic, Chroma-Q North America (through A.C. Lighting) will honour the Chroma-Q warranty for an additional nine (9) months on products that are currently under warranty. This extension is effective from March 1 through December 31, 2020. (Please note the Inspire Series is not included in this extension.) See Warranty Statement for complete details. I.e. If on March 1, 2020, your product had a one-year warranty left, with the added 9 months, your warranty now expires on December 1, 2021.

**Please note: Additional Chroma-Q Warranty available for purchase, upon request.

Luminex understands that Warranty remains an important cost for all users even for the most reliable products. For this reason, the Luminex Management Team decided to offer a 3rd year of warranty to each end-user who registers their Luminex products through the Luminex website.  

All Luminex products are covered by a standard 2-year warranty. Based on the serial number and a copy of the invoice, end-users will be granted a 3rd year of warranty free of charge when they register their product online. This is valid for all Luminex products. 

Once the user has completed the registration process, an automated e-mail will be sent to them confirming their product has been approved and is now covered by an extra year of warranty.